GX999 Terms & Conditions — What You Need to Know Before You Start

These Terms & Conditions ("Terms") gx999 constitutes a legally binding agreement between gx999 and its users. By accessing https://gx999.app or using any of our services, you are deemed to have voluntarily accepted these Terms.

gx999 An online betting and gaming platform offering Sports Betting, Live Casino, jackpot, and other gaming services to users in Bangladesh and beyond. Please read this document carefully in its entirety before using our services.

These terms may be updated from time to time. The latest version will always be available on this page.

To create an account on gx999, you must provide accurate and truthful information. gx999 reserves the right to terminate any account created using false information at any time.

• Only one account is permitted per person.
• Multiple members of the same household may register separate accounts; however, operating more than one account from the same device or IP address may be flagged as suspicious.
• You are solely responsible for keeping your account password confidential.
• Sharing or transferring your account to any third party is strictly prohibited.
• If you suspect unauthorized access to your account, contact support immediately.
• Verification of the mobile number and email address provided at registration is mandatory.

gx999The minimum age to use services is 18. Use of this platform by minors is strictly prohibited.

• You must confirm your age at the time of registration.
• A National ID card or passport is accepted for age verification.
• Creating an account with a false age will result in cancellation of all transactions and permanent closure of the account.
• Parents and guardians are urged to keep their devices and login credentials out of reach of minors.

gx999Currently accepted deposit methods include bKash, Nagad, Rocket, and direct bank transfer. gx999 reserves the right to modify available payment methods.

• Minimum deposit: ৳500.
• Maximum daily deposit: ৳5,00,000 (separate limits apply for VIP members).
• Deposits are typically credited to your account within 5 minutes.
• Funds deposited to your account are available as cash directly — no conversion required.
• Payments from third parties are not accepted. The name on the payment source must match the name on the account.
• Any account involved in a chargeback or payment reversal will be placed under investigation.

gx999 No additional deposit fees are charged. However, your payment provider's own charges may apply.

Gx999 is committed to a fast and transparent withdrawal process. However, withdrawals are subject to certain conditions being met.

• Minimum withdrawal: ৳500.
• Withdrawals will not be processed until KYC verification is complete.
• Withdrawals will only be processed using the same method as the original deposit.
• Standard withdrawals are processed within 5–30 minutes. Larger amounts (৳50,000+) may take up to 24 hours.
• Wagering requirements must be fulfilled before bonus funds can be withdrawn.
• Withdrawals may be temporarily suspended and investigated in the event of suspicious activity.
• Maximum daily withdrawal limits vary by account tier.

gx999All bonuses and promotions on have their own specific terms. By accepting a bonus, you agree to its respective terms and conditions.

• Welcome bonus: available once per member only. Claiming it again using the same device, IP address, or identity is not permitted.
• Wagering requirement: the bonus amount must be wagered a specified number of times before withdrawal is permitted.
• Bonus Validity: All bonus conditions must be fulfilled before the bonus expiry date.
• Cashback bonuses apply to net losses only.
• Two bonuses cannot be active at the same time.
• Bonus balance will be used first, followed by cash balance.
• Gx999 reserves the right to modify or cancel any promotion at any time.

For full promotion details, visit: Promotions Page।

The following rules apply at all times to all gaming and betting activities:

• Once a bet is submitted, it cannot be withdrawn.
• If a bet fails to complete due to a technical issue, the stake will be refunded.
• If a match or event is cancelled, the bet will be voided and funds will be returned.
• Data feed delays in live betting may cause discrepancies — in such cases, gx999's decision is final.
• Bets submitted before an odds change will be settled at the original odds.
• Any bet suspected of being linked to match-fixing or unfair advantage may be voided.

The following activities are strictly prohibited on gx999 and may result in permanent account closure and forfeiture of funds:

• Creating multiple accounts to claim bonuses.
• Use of false identity or fraudulent documents.
• Placing bets using software bots or automated systems.
• Exploiting vulnerabilities in the game system.
• Money laundering or transactions involving illegal funds.
• Unauthorized access to another member's account.
• Attempting to interfere with the platform's cybersecurity.
• Obscene, harassing, or hateful conduct.

Either you or gx999 may close your account at any time.

• Voluntary Closure: You may close your account at any time by contacting support. Any pending withdrawals will be processed before closure.
• Self-Exclusion: You may request that your account be temporarily deactivated for a set period.
• Closed by Authority: Violations of these terms may result in account suspension without prior notice.
• Accounts with no activity for 12 months may be declared inactive.

For more information on Responsible Gaming, visit: Responsible Gaming।

gx999 Gaming is meant to be enjoyable — not addictive. We are fully committed to responsible gaming.

• You can set daily, weekly, or monthly deposit limits on your account.
• You can view your betting history and spending summary at any time.
• Self-exclusion feature — temporarily suspend your own account at any time.
• Cooldown Period — take a break for a set period of time.
• If you feel your gaming is getting out of control, contact support right away.

If you have a dispute or complaint, please attempt to resolve it through our support team first.

1. Step 1: Submit your complaint via Live Chat or email support@gx999.app.
2. Step 2: If you receive no response within 48 hours, escalate to escalation@gx999.app.
3. Step 3: If both parties fail to reach a resolution, the matter will be referred to a neutral mediator.

Gx999's system logs and records shall serve as conclusive evidence in any dispute. gx999's data is the authoritative source for all betting outcomes.

gx999 We reserve the right to modify any part of these Terms at any time. Members will be notified of changes through the following:

• Email notifications.
• Pop-up notification upon account login.
• The last updated date on this page will reflect any changes.

Continued use of the platform following any changes will be considered acceptance of the updated terms.

If any provision of these Terms is found to be invalid, all remaining provisions will continue to be in full effect.